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Shipping & Exchange Policy

Shipping & Exchange Policy

SHIPPING POLICY


1. DIGITAL SERVICES ONLY

Leadmastro is a Software-as-a-Service (SaaS) Customer Relationship Management platform operated by Kevit Technologies Private Limited (“KTPL,” “we,” “us,” or “our”).

We do not ship physical products. All our services are delivered digitally through our online platform.


2. SERVICE DELIVERY

2.1 Instant Access

  • Upon successful subscription and payment, you will receive immediate access to your Leadmastro account
  • No physical delivery or shipping is required

2.2 Digital Delivery Method

  • Account access is provided through our web platform at https://leadmastro.com
  • Mobile app access (if available) through app stores
  • All communications, documentation, and support are provided electronically

3. WHAT WE PROVIDE DIGITALLY

  • Software access and licenses
  • Online customer support
  • Digital documentation and user guides
  • Email notifications and updates

4. NO PHYSICAL PRODUCTS

We do not offer, sell, or ship:

  • Hardware devices
  • Physical documentation
  • Branded merchandise
  • CDs, DVDs, or other physical media
  • Any tangible products

5. ACCOUNT SETUP AND ACCESS

5.1 Immediate Availability

  • Your Leadmastro account is activated instantly upon successful payment
  • Technical support is available via email and online chat

5.2 Geographic Availability

Our digital services are available globally, with no geographical shipping restrictions or delays.


6. CONTACT INFORMATION

If you have questions about service access or account setup:

Kevit Technologies Private Limited
Email: support@leadmastro.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST


7. POLICY UPDATES

This policy may be updated from time to time. The current version will always be available on our website.


For information about subscription cancellations and refunds, please refer to our Cancellation and Refund Policy.